Our Roof Services Testimonials
Find out what our customers are saying about our roof services in Reno, Truckee, Lake Tahoe, and Incline
Here’s what our customers are saying…
We believe that the best way to showcase our commitment to excellence and customer satisfaction is through the words of our valued clients. From the initial consultation to the final result, these happy testimonials provide a glimpse into the exceptional service, quality workmanship, and lasting solutions that we commit to delivering for all our customers.
Pat FWe had Mills roofing come and give us an estimate for there Roof Max spray on service. Russell was very easy to work with. After looking at the roof he explained that we had very little work to repair, mostly recalking vents and installing new boots on others. He also explained what the Roof Max did to rejuvenate my roof. The two men that showed up to do the actual work showed up on time, were very polite and seemed to know exactly what they were doing. They called before they came as we were told they would. All in all we are very satisfied with Mills Roofing.
Dee BI emailed that company over a weekend and received a call back on that Monday. Russell came out to give me an estimate after accessing my current roof. My roof is almost 20 years old with no damage or loose shingles. The only repairs were around the cut-ins to insure no leaking from that area. Russell showed me that pictures of these areas and I do have to agree that they did need some repairs. The actual work was done within days. All my encounters with the employees have been extremely positive, on-time, do what said they do showing me pictures along the way and cleaned up wonderfully. Thank you for a great experience!
Mari GWe used Mills Roofing for a Roof Maxx application to extend the lifetime of our 17- year old asphalt roof. From initial inspection & estimate to application of the soy-based product was under a week. Everyone at Mills Roofing was very professional and on time. It’s not the cheapest product, but it comes with a 5-year warranty, and much cheaper than installing a whole new roof soon! Great to have a product available to help keep our roof in good shape for years to come.
Tom WI found a thoroughly professional roofing company. I arranged to get a quote from Mills Roofing for what I thought would be a quick job. The wind damage was a little worse than what the view from the ground revealed, and a second hidden and worse spot was found. Mills provided a comprehensive inspection of the roof and provided pictures to display their findings. Their technicians were on the job within a week of the contract. The two person crew worked about 4 hours to repair my roof. The took all the debris with them. I appreciate the excellent work, and the positive attitude of the team. The totally unexpected part was their inspector called the next day to inspect the job and workmanship, WOW
Judy FWe called after seeing their ad on TV. They inspected our roofs (house and RV barn), took pictures, showed us the pictures, explained their condition and how Roof Max works. They were professional and not pushy at all They answered all questions. They made sure that the weather was good to do the application and kept us informed. Daniel and Joe cleaned all branches and debris from the roof (after a heavy wind storm) and checked in case there was any damage. They were professional and knowledgeable and easy to work with. I would highly recommend Mills Roofing for Roof Max application.
Gregg KThe entire staff from Bryan, Kinsey, production scheduler, Dawn from accounting and Angel and his associate that repaired the tiles were all professional, executed what they said they could do. I’ve dealt with numerous contractors since moving to the Reno/Sparks area in 1994 both in my private and professional life also in the Reno area and Mills Roofing deserves an A+ rating. Mills’ service from the beginning to the end through every contact was seamless and excellent. Mills far exceeded my expectations. I would heartily recommend their service and should I encounter another roofing issue or need their assistance again, they will be the first roofer that I call.
Barbera S.I reached out to Mills roofing at 5:15 p.m. on a Friday and Jeremy Mills, the owner of the company answered his phone! I explained what I was up against, he said all his inspectors were busy, but he would be happy to help me out. 2 days later he showed up to the site early, asked if I wanted to walk the roof with him, showed me everything that required repairs and what he would do if it were his house. He was very professional, made me feel like I was family, took photos and videos that he emailed me later that afternoon with a full roof inspection report and quote with itemized options. Once we close escrow, Jeremy Mills will be one of the first people I call! Thanks Jeremy!
MattBeing responsive and reliable in a busy market is not always easy, but Mills Roofing has delivered! I have already recommended them to clients and would suggest reaching out if you have any roofing questions.
JodiGreat communication. They did a great job. We will be referring Mills Roofing to others.
MattIn a day and age when getting a return phone call is a challenge, these guys were a blessing. If you need roof repairs look no further.
CatherineIt has been a pleasure working with Mills Roofing. There is definitely something to be said for working with a local, family-owned company. From start to finish, they are in constant contact-particularly important for a second home, when you are not in residence.
SheriFrom start to finish smooth process, nice workers, professional, on time, & great value.
JonBrad was great in explaining the work and talking us through the timeline and cost of the project. When the crew arrived they were friendly, hard working and they kept the job site exceptionally clean each day.
ChristineWe had a design flaw that the company took a lot of time helping us to understand and explore solutions for. Workers on the job took the time to call and update us about the progress.
DavidVery professional group. Responsive and communication is great. They take the time to show you what they see on the roof with photos. I appreciate their help and their work ethic.
LewisLots of help and patience with our decision making, eventually went with a higher grade composite with metal trim and it looks great. Very efficient, all work was done while we were out of town and Mills sent pictures to keep us up to date. Excellent clean up. Overall great results
BrockI worked with 3 different Mills family members and they we’re all very knowledgeable and honest about the work required to complete the job. I appreciate their expertise and follow through and would happily hire them again.
ScottI recently used Mills Roofing to clear my Tahoe Donner roof of snow and ice dams. Dawn Mills and the crews were extremely responsive, showed up when they said they would, provided clear options and pricing for the services and completed the work on time and under their quoted price. I will definitely use them again and plan to use them to replace our 22 year old roof this summer.
SheilaWe recently used Mills for a repair of an ice dam (and water running down our walls) and also for snow clearing. They responded on a weekend, were quick to provide a remedy and very professional in their communication. Highly recommended!
EldonJust had my roof in Reno completed by these guys. I was super impressed by the service, communication, and price relative to the quality of work. It’s obvious that they run a legitimate outfit and take pride in what they do. They even wrapped the fascia and soffet in metal clad to match the color of the roof, and the whole job is basically bullet-proof. I highly doubt I’ll ever need to touch this roof again. Thanks guys for a job well done, and I’ll be back if I ever get another house.
CharlesFrom the time we first enquired to the time the work was completed was just over a week.The initial estimate was lower than we expected and the work was completed professionally and promptly the next day. I highly recommend Mills Roofing Inc if you’d like to renew the life of your roof without the cost of a complete replacement.
BillWe would like to thank the terrific team at Mills Roofing for helping us to maintain the 20 buildings in Truckee using the Roof Maxx roof treatment. As a team, you came forward on late notice and got our repairs done, treated the roof and came in under budget. The communication throughout the process was excellent. Thank You to the entire team. We are delighted with the Platinum service!
JodiI had Mills Roofing apply the new Roof Maxx product to my roof about 3 weeks ago. I love it! My roof looks almost new again, it is 20 years old!
AmyWe had Mills Roofing come out to take a look at our roof. Upon inspection, the owners (who are very knowledgeable), told us they could save us some major dough by applying a new product called Roof Maxx. Our roof is on the older side, and with Roof Maxx they told us it could extend the life of the shingles by 5-10 years at the fraction of the cost of a re-roof! Yes please!! So we went ahead and hired Mills Roofing to apply the product to our roof. From the first call to the last truck leaving our house, Mills Roofing has been very pleasant to work with. Extremely satisfied with our experience, we highly recommend this company for your roofing needs. We will definitely be calling Mills Roofing for future work on our roof!
EmilyI had Mills Roofing apply the new Roof Maxx product to my roof about 3 weeks ago. I love it! My roof looks almost new again, it is 20 years old! I’m excited to get more life from my roof, not add to a land fill, and that the product is safe for plants and pets, I’m sold. The guys that did the work were on time, professional, and left everything exactly as they found it. Mills Roofing was great to work with and I highly recommend them and choosing rejuvenating your roof before replacing for money savings as well as environmental responsibility. I definitely recommend Mills Roofing!
JerrieThis has been a HARTY WINTER for us. We had some snow/ice build up on our roof which was causing a leak. I called in and the staff was so knowledgeable and showed genuine concern. They were able to get out in a timely manner and communicated the whole way. I would use them again! Truly Professionals! Thank you Tyler and Francisco!
DennisMills Roofing performed snow removal for my house in Tahoe Vista. They provide excellent customer service both over the phone and in person. All workers were friendly and worked diligently, and the foreman was both positive and well informed. Will definitely be using their snow removal service again. Additionally, I will be considering Mills for my next roof replacement or repair.
Farzaneh A.A rear jewel in today’s service industries! Professional, responsive, communicative, personalized, quick and great work. I have been using Mills Roofing, Inc. for many years for Yearly roof maintenance, snow and ice removal and other roof related work. I had nothing but excellent experience form the customer service all the way to the job completion. I do highly recommend Mills Roofing, Inc.